DEX reporting, explained.
A plain-English overview of the Department of Social Services Data Exchange: what providers report, when it is due and how it is submitted.
General information only. This guide is a plain-English overview, current as at November 2026. It is not legal, compliance or professional advice. Confirm your obligations with your funder and the current official documentation.
What is the Data Exchange?
The Data Exchange (DEX) is the Australian Government Department of Social Services' system for program performance reporting. It has been in use since 1 July 2014 and covers most client-based DSS programs, along with some programs funded by other departments.
Reporting works in both directions. Providers submit data about their clients and services, and the department shares information back through self-service reports.
What do providers report?
- Priority requirements. A standard core set of data that every provider reports, covering clients, cases and the sessions delivered.
- Partnership approach. An optional extended data set, including client outcomes recorded through SCORE (Standard Client/Community Outcomes Reporting). In return, providers get more detailed reports.
DSS states that there are no negative consequences for providers who choose not to take part in the partnership approach. Check your grant agreement, as some programs set their own requirements.
When is data due?
DEX uses two six-month reporting periods: 1 January to 30 June, and 1 July to 31 December. Providers can submit data daily, weekly or monthly, but all data must be submitted within 30 days after the close of each period.
How is data submitted?
There are three ways to get data into DEX: the web-based portal, bulk upload, or system-to-system transfer from a provider's own client management system.
Where Mimaso fits
Mimaso produces this return from the casework your team already records, alongside the other national, state and funder reports your service lodges.
Book a walkthrough to see it with your own programs.
Frequently asked questions
Is the partnership approach mandatory?
DSS describes it as voluntary. Your grant agreement may still set specific requirements, so check it.
When does each reporting period close?
On 30 June and 31 December. Data is due within 30 days of each close.
Do other departments use DEX?
Yes. Some programs funded outside DSS also report through it. Your funder will confirm whether yours does.
Sources
Department of Social Services: What is the Data Exchange?, the Data Exchange Protocols and program specific guidance.
This guide is general information only and is not legal, compliance or professional advice. Reporting requirements change, so always check the current official documentation and your service agreement. Mimaso accepts no responsibility for any reliance placed on this guide.