Built for services that do the hardest work.
From residential rehabilitation to outreach, and community-controlled health to youth services, Mimaso adapts to how your service is funded, staffed and measured.
SECTORS
One platform, configured for how you are funded and measured
Open a sector to see what matters there and how the platform supports it.
Alcohol and other drugs
Episodes, occasions of service and treatment on one record, with state MDS, AODTS-NMDS and NIAA returns produced from the record and checked before they go in.
Episodes and occasions of service
Captured as part of everyday casework, from referral, intake and assessment through to discharge and follow-up.
Treatment plans and progress
Demographics, treatment plans and progress kept together in one complete record for the whole care team.
Outreach and harm reduction
Day programs, counselling, outreach and harm reduction work recorded on the same record, including offline on the mobility app.
State MDS, AODTS-NMDS and NIAA reporting, built in
Client and episode data flows through to your state minimum data set, the national AODTS-NMDS and NIAA returns, checked as it is entered and again before submission. All eight jurisdictions and their peak bodies are covered: NADA, VAADA, QNADA, WANADA, SANDAS, ATDC, ATODA and AADANT.
Mental health
From intake and assessment to outcome measures and funder reporting, on one record your team already works from. PRIMHD reporting built in for New Zealand services.
Intake and assessment
Referrals, intake and assessments recorded at the start of each episode, with urgent referrals flagged so the right people see them sooner.
Standardised outcome measures
Outcome measures scheduled at the right collection occasions and recorded as part of the session.
Recovery-oriented care plans
Goals, progress notes and reviews kept together, shared across the care team with role-based access.
Automated reporting for mental health funders
Mimaso automates reporting for mental health services in Australia and New Zealand, including PRIMHD for New Zealand providers. Episodes, service contacts and collection occasions are captured in everyday casework, checked as they are entered and produced ready for your funder.
Homelessness
Support periods, needs, accommodation and outcomes recorded once, so your team spends more time on housing and less on data entry.
Support periods
Presenting reasons, needs identified and services provided recorded across each support period, for every client and accompanying child.
Accommodation and outcomes
Housing situation at the start and end of support, so outcomes are easy to evidence when contracts are reviewed.
Mobile and outreach
Record on the go with the mobility app, including offline for outreach and assertive engagement work.
Data aligned with the SHSC
Client, support period and outcome data is recorded in line with the Specialist Homelessness Services Collection, with reporting configured to your state and funder agreements.
Family violence
Sensitive records protected by role-based access, with Data Exchange and SCORE reporting produced from casework your team already records.
Access you control
Role-based permissions so sensitive client information is only seen by the people who need it.
One record per client
Referrals, case notes, plans and support history kept together across programs and sites, so clients only tell their story once.
Outcomes you can evidence
SCORE circumstances, goals and satisfaction recorded during support, ready for Data Exchange reporting.
DEX and SCORE reporting
Commonwealth-funded programs report client, session and SCORE outcome data through the Data Exchange. Mimaso supports DEX and state program and funder reporting, configured to your agreements.
Child and family
Family support, child protection and out-of-home care programs on one record, with Data Exchange and SCORE reporting built in.
Family-centred casework
Case notes, plans and reviews for each child and family kept together, shared across the team with role-based access.
Incidents on record
Incidents and concerns recorded on the client file to support your reporting obligations and internal review.
Outcomes you can evidence
SCORE circumstances, goals and satisfaction recorded during support, ready for Data Exchange reporting.
DEX, SCORE and state program reporting
Commonwealth Families and Children programs report through the Data Exchange, while state-funded child protection and family support programs each have their own requirements. Mimaso supports reporting configured to each of your agreements.
Justice
Court diversion, bail support and post-release programs on one record, with secure referrals and updates shared with justice partners on a need-to-know basis.
Secure referrals
Referrals and progress updates shared with courts and justice partners strictly on a need-to-know basis.
Role-based access
Justice-linked information only visible to the staff who need it, keeping sensitive records protected.
Program reporting
Activity and outcome reporting for justice-linked funding agreements, configured to each funder.
Reporting for justice-linked funding
Justice programs are funded under a mix of state and Commonwealth agreements, each with its own reporting. Activity, outcome and participant data is captured in everyday casework and reported to the requirements of each agreement.
Aged care
Care plans, progress notes and reporting for home and residential care providers, kept on one record your team can trust.
Care plans and progress notes
Care plans, progress notes and reviews kept together on each client record, available to every worker who needs them.
Family and carers
Family and carer contacts recorded alongside the client, so the right people are kept informed.
Incidents on record
Serious incidents recorded on the client file to support your reporting obligations and internal review.
Support at Home and CHSP reporting
Data captured in everyday care supports Support at Home and CHSP reporting, including Data Exchange reporting for CHSP, configured to your agreements. Medicare, Xero and MYOB integrations keep billing in step with care delivered.
Community-controlled
Holistic, culturally safe care centred on family and community, with NIAA and other funder reporting, and your community's data kept under your community's control.
Family and community connections
Family, kinship and community relationships recorded alongside the client, so care is planned around the whole person.
Culturally safe records
Forms and workflows configured to your model of care, your language and your community protocols, not a generic template.
Indigenous Data Sovereignty
Your community's data stays under your community's control, with role-based access you set and a full export whenever you want it.
NIAA and multi-funder reporting
Programs funded by the National Indigenous Australians Agency, state health departments and AOD peak bodies each report differently. Data captured in everyday casework flows through to each collection, configured to the agreements you hold.
Recovery programs
Residential and community recovery programs where progress is measured over months and years, not a single episode.
Staged programs
Program stages, reviews and transitions recorded on one record, with the history available to every worker who needs it.
Outcome measures over time
Standardised outcome measures scheduled at the right collection occasions, so change over months and years is evidenced, not estimated.
Re-entry without re-keying
A client who returns picks up the same record, with prior episodes, plans and outcomes in view.
Reporting for recovery funding
Recovery programs report to state AOD collections, peak bodies and philanthropic or Commonwealth funders with their own outcome frameworks. Data recorded in everyday casework is produced in the format each one requires.
Youth services
Engagement-led work with young people, much of it outside the office and outside business hours, recorded where it happens.
Record it in the field
Contacts, notes and plans captured on the mobility app, online or offline, and synced to the one client record.
Consent and safety
Consent, guardians and safety information recorded on the client file, with role-based access protecting sensitive details.
Engagement that counts
Outreach contacts and group work recorded as occasions of service, so engagement work is evidenced to funders.
Reporting for youth programs
Youth programs are funded by state departments, Commonwealth programs and local partnerships, each with its own reporting. Activity, outcome and participant data is captured in everyday work and reported to each agreement.
NDIS and disability
Funding-linked service delivery that depends on accurate, complete records and billing that keeps pace with support delivered.
Plans and supports
Participant goals, plans and supports delivered recorded together, with service types and dates ready for claiming.
Billing in step
Xero and MYOB integrations keep invoicing and finance aligned with the supports your team records, with no re-keying.
Incident and audit records
Incidents, consents and reviews kept on the participant file to support quality and safeguarding obligations.
Reporting for disability funding
NDIS and state disability programs each have their own data and audit requirements. Service delivery recorded in everyday work is produced in the format each funder requires, configured to your agreements.
Community health
Multi-program organisations supporting whole communities under one roof, with one record per person across every service.
One record across programs
A single client record shared across clinical, social and support programs, with access set by role and program.
Referrals between teams
Internal referrals and escalations routed to the right team, with the history travelling with the person.
Consolidated reporting
Program-level returns for each funder, and consolidated KPIs and outcomes for leadership and boards.
Reporting across every funder you hold
Community health organisations report to state health departments, Primary Health Networks, Commonwealth programs and peak bodies at once. Data captured once in everyday work is produced for each collection, configured to your agreements.
MULTI-PROGRAM ORGANISATIONS
Running several programs under one roof?
Most services we work with deliver more than one program, to more than one funder. Mimaso brings them together on one client record, with reporting split the way each funder needs it.
- One record per client across every program
- Program-level access and reporting
- Consolidated KPIs for leadership and boards
ACROSS AUSTRALIA AND NEW ZEALAND
Wherever your service is, your reporting is covered.
Mimaso supports services in every state and territory, with the state minimum data sets and peak-body requirements of each jurisdiction built in, and PRIMHD reporting for mental health and addiction services in New Zealand.
